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Privacy Policy

Last updated: March 2026

Leaf 2 Leaf Landscapes ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Contact details: Name, email address, phone number when you submit an enquiry or book a consultation via our contact form or chat.
  • Project details: Preferred date, time, and any comments you provide about your landscaping project.
  • Technical data: IP address, browser type, device information, and pages visited (via standard web logs).
  • Cookies and local storage: We use cookies and browser local storage to remember your preferences and chat history when you consent to their use.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Schedule and manage consultations
  • Improve our website and user experience
  • Remember your chat history and preferences (with your consent)
  • Comply with legal obligations

3. Cookies and Local Storage

Our website uses cookies and local storage for:

  • Chat widget: Storing conversation history and booking state when you accept cookies
  • Cookie consent: Remembering your consent choice (accepted or declined)

If you decline cookies, we will not store chat history or preferences. Essential cookies may still be used for basic site functionality.

4. Chat and AI Assistant

Our website includes an AI-powered chat assistant. Messages you send may be processed by third-party AI services to generate responses. We do not use chat data for marketing unless you have given separate consent. Chat history is stored locally in your browser only when you accept our cookie policy.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers who assist with our operations (e.g. hosting, email, AI chat)
  • Authorities when required by law

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes described in this policy or as required by law. Enquiry and booking data are typically retained for the duration of our business relationship and for a reasonable period thereafter.

7. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Leaf 2 Leaf Landscapes
Unit 4/5, Burton Hall Park, Burton Hall Rd, Sandyford Business Park, Dublin 18, D18 A094
Phone: (01) 901 2633 | (085) 118 8081
Email: [email protected]